Thank you for reading my terms and conditions.
{…Payments Options…}
In order of getting the design package, the deposit requirement is 50%, once I get your deposit and your name will be placed on the waiting list. Payments can be made through PayPal. I will give you those details in our email communications. If you do not have a PayPal account, the money order is accepted. I will ask that you send the entire amount of the design package when paying by the money order. Unfortunately, the personal check is no longer accepted. Alternately, you sign up a new Paypal account and make a payment online for the deposit.
{…Design Process…}
Please visit the design process. The design process will complete within 1-2 weeks. All communication between client and designer (myself) during the design process will be strictly conducted by email.
{…Alterations…}
I will work with you until you are satisfied with your final design. I am very flexible on any modifications; on the other hand, once you choose the kit so I will work with a design draft then I will send it to you. If you are not satisfied and desire to modify your design, I will make any changes you want. Please understand that it needs to be with the original kit you choose. If you change your mind about choosing new kit from the original kit during the design process, I require to charge you extra cost of hour due to the extended time of designing. Please understand that it’s not so fair for clients on the waiting list.
{…Privacy…}
Once your design is completed I will ask for your log in info. I ask that clients make a temporary password in order to install your final design. Please acknowledge that this will never be shared with anyone, it’s an illegal. You can change your password back after the installation.
{…Refunds…}
I see that many serious situations can happen. Clients are on the waiting list within a couple of months and sometimes situations can appear unexpectedly. If my personal situations come up during the design process, I will send you an email quickly. So, if you are on my waiting list and decide that you don’t want the design, please let me know. I will refund your deposit, that is it. Please be attentive – if once we have started in the design process and I send you the design draft via email, your deposit can be nonrefundable.
{…My Rights…}
I have my rights to refuse my services at any time. This explains that I have my rights to stop before, during, or after the design process due to any serious circumstances between me and my clients. Refunds will be at my discretion if this takes place.
If you have any further questions, please send me an email: joyce(at)dragonflycreativedesignstudio(dot)com.